Privacy Policy

Introduction

GuGo Motors ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gugomotors.com and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Fill out the contact form
• Submit a vehicle booking request
• Contact us via email or phone

This information may include:

• Full name (as per CNIC)
• Father's/Husband's name
• Email address
• Phone number
• Physical address
• City and country
• Date of birth
• Gender
• CNIC/NTN number
• CNIC photographs (front and back)
• Vehicle preferences (model, variant, color, interior)

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Device information

How We Use Your Information

We use the information we collect to:

• Process your vehicle booking requests
• Respond to your inquiries and provide customer support
• Send you booking confirmations and updates
• Verify your identity and prevent fraud
• Improve our website and services
• Send you marketing communications (with your consent)
• Comply with legal obligations
• Analyze website usage and trends
• Protect our rights and property

How We Share Your Information

We may share your information with:

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• HTTPS encryption for all data transmission
• Private storage for sensitive documents (CNIC)
• Secure database
• Regular security updates and monitoring
• Access controls and authentication

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this privacy policy
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

CNIC documents are stored securely. Documents may be retained for legal and business purposes as required.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us

Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences
• Analyze website traffic and usage
• Improve user experience
• Track marketing campaign effectiveness

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

Contact Us

If you have any questions about this Privacy Policy, please contact us