Terms of Use

Agreement to Terms

These Terms of Use constitute a legally binding agreement between you and GuGo Motors ("Company," "we," "us," or "our") concerning your access to and use of the gugomotors.com website and our services.

By accessing or using our website, you agree to be bound by these Terms of Use. If you do not agree with these terms, you must not access or use our website.

Use of Website

Permitted Use

You may use our website for lawful purposes only, including:

• Browsing vehicle information
• Submitting booking requests
• Contacting us for inquiries
• Accessing company information

Prohibited Activities

You agree NOT to:

• Use the website for any illegal purpose
• Violate any applicable laws or regulations
• Infringe upon our intellectual property rights
• Transmit viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Collect user information without consent
• Impersonate any person or entity
• Submit false or misleading information
• Use automated systems (bots, scrapers) without permission
• Engage in any fraudulent activity

Vehicle Bookings

Booking Process

When you submit a vehicle booking request:

• You are expressing interest in purchasing a vehicle
• The booking is not a final purchase commitment
• We will review your request and contact you within 24-48 hours
• Final terms, pricing, and availability will be confirmed by our sales team
• A formal purchase agreement will be required to complete the transaction

Booking Requirements

You must provide:

• Accurate personal information
• Valid CNIC or NTN documentation
• Correct contact details
• Truthful information about your purchase intent

Cancellation

Either party may cancel a booking request before a formal purchase agreement is signed. Cancellation terms for completed purchases will be outlined in the purchase agreement.

User-Generated Content

When you submit information through our forms (contact, booking), you grant us:

• The right to use, store, and process your information
• The right to contact you regarding your inquiry or booking
• The right to use your feedback for service improvement

You represent that any content you submit:

• Is accurate and truthful
• Does not violate any laws
• Does not infringe on third-party rights
• Does not contain harmful or malicious content

Disclaimer of Warranties

OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy, reliability, or completeness of information
• Uninterrupted or error-free operation

We do not warrant that:

• The website will meet your requirements
• The website will be available at all times
• Defects will be corrected
• The website is free of viruses or harmful components

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GUGO MOTORS SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or use
• Business interruption
• Personal injury or property damage
• Unauthorized access to your information
• Errors or omissions in content
• Third-party conduct or content

Our total liability shall not exceed the amount you paid to us, if any, in the six months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless GUGO Motors, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising from:

• Your use of the website
• Your violation of these Terms of Use
• Your violation of any rights of another party
• Your violation of any applicable laws
• Any content you submit

Third-Party Links and Services

Our website may contain links to third-party websites or services. We do not control, endorse, or assume responsibility for any third-party content, products, or services. Your use of third-party websites is at your own risk and subject to their terms and conditions.

Termination

We may terminate or suspend your access to our website immediately, without prior notice, for any reason, including:

• Violation of these Terms of Use
• Fraudulent or illegal activity
• At our sole discretion

Upon termination, your right to use the website will immediately cease. All provisions that should survive termination shall survive, including ownership, warranty disclaimers, and limitations of liability.

Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.

Dispute Resolution

In the event of any dispute, claim, or controversy:

1. Contact us first to resolve the matter informally
2. If unresolved, parties agree to attempt mediation
3. If mediation fails, disputes will be resolved through arbitration or court proceedings in Pakistan

Severability

If any provision of these Terms of Use is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and GUGO Motors regarding the use of our website and supersede all prior agreements and understandings.

Contact Us

If you have any questions about these Terms of Use, please contact us